“Departed Shipping Partner, USPS Awaiting Item” Meaning & What to Do

A guide to tracking your package’s updates & handling delays

This article was co-authored by wikiHow staff writer, Devin McSween. Devin McSween is a wikiHow Staff Writer. With a background in psychology, she has presented her research in social psychology at a variety of conferences and has contributed to several manuscripts for publication. At wikiHow, Devin combines her love of writing and research with the goal of bringing accessible information to wikiHow readers that will help them learn and grow. She earned her BS in Psychology from the College of Charleston.

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You’re waiting on a package from USPS when you check the shipping status and it says, “Departed Shipping Partner, USPS Awaiting Item.” This status update means another shipping carrier is transporting your package to a USPS facility and USPS hasn’t received the shipment yet. Keep reading to learn more about this tracking status, when you can expect the status to update, and what to do if your package’s status is stuck on “Departed Shipping Partner, USPS Awaiting Item.”

“Departed Shipping Partner, USPS Awaiting Item” means that a third-party shipping carrier picked up your package from the seller and is transporting it to a USPS facility. When the USPS facility receives your package, the tracking status will update and USPS will deliver your package.

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